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Cookies Policy

This Cookies Policy explains how 1BigWin Casino uses cookies and similar technologies when you visit or use our website. It describes the types of cookies that may be used, the purposes they serve, and the choices available to you. Please read this policy together with our Privacy Policy and other website terms that apply to your use of our services.

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1. What cookies are

Cookies are small text files that a website can place on your computer, mobile phone, tablet or other internet-connected device. They allow the website to recognise a device, remember information about a visit and support certain functions. Cookies may be stored for a single browsing session or may remain on your device for a longer period, depending on their purpose and settings.

In this article

When you visit 1BigWin Casino, we and selected service providers may use cookies, web beacons, pixels, software development kits, local storage and related technologies. In this policy, we refer to these technologies together as cookies unless a particular distinction is important. These technologies may collect information such as your device type, browser type, operating system, approximate location, pages viewed, links selected, session details and general interaction with the website.

Cookies do not normally contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be connected with account, device or usage information that we hold. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Cookies can help us provide a smoother and safer experience. They may allow the website to remember your preferences, maintain a secure session, identify unusual activity, understand how the website is used and improve the way content is presented. Some cookies are necessary for the website or account services to operate and cannot be switched off through ordinary preference tools.

How cookies are placed

Some cookies are set directly by 1BigWin Casino. These are sometimes called first-party cookies. Other cookies may be set by service providers that perform functions on our behalf or support features available on the website. These are sometimes called third-party cookies. The organisations placing third-party cookies may process information in accordance with their own privacy notices, subject to their arrangements with us and applicable law.

2. Types of cookies we may use

The cookies used on the website may vary over time as features, security measures and service providers change. The following categories explain the general purposes for which cookies may be used. A single cookie may support more than one purpose, and the exact name, duration and provider of a cookie may depend on the website feature involved.

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and accessibility of the website. They may be used to manage a secure connection, maintain a logged-in session, remember information entered during a transaction, route website traffic, prevent fraudulent activity and protect the integrity of account features. Without these cookies, certain parts of the website may not function properly.

These cookies are generally required for services that you have requested. Because they support core website functions, they may not be available for optional opt-out through the cookie banner or preference centre. You may still be able to block them through your browser, but doing so may affect access to the website or prevent account and game-related features from working as intended.

Functionality and preference cookies

Functionality cookies remember choices you make so that the website can provide a more personalised and consistent experience. For example, they may remember language, display, accessibility or session preferences, where those features are available. They may also help us avoid asking you to repeat information during the same visit.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about the pages visited, the time spent on a page, navigation patterns, technical errors, loading performance and the general source of website traffic. We use this information in an aggregated or otherwise controlled manner to identify improvements, monitor performance and make the website easier to use.

Analytics information is not intended to identify you personally. However, information from analytics tools may be linked with other technical or account information where permitted. We take reasonable steps to use such information for legitimate website, service, security and improvement purposes.

Security and fraud-prevention technologies

Cookies and related technologies may be used to help protect accounts, transactions and website infrastructure. They may assist with detecting automated activity, repeated failed access attempts, suspicious behaviour, malicious software or activity that may breach our terms. These technologies can help us investigate incidents and protect players and the website from misuse.

Advertising and marketing cookies

Where used, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand whether promotional content is relevant and record interactions with marketing material. These cookies may allow us or our service providers to show content that is more relevant to your interests across digital channels.

Marketing cookies are optional where applicable. If you do not allow them, you may still see advertising or promotional content, but it may be less relevant to your interests. Choosing not to allow marketing cookies does not necessarily stop all communications that are sent on the basis of your account settings or a separate consent choice.

4. Third parties, retention and policy updates

Third-party services

We may use service providers to support website hosting, security, analytics, customer assistance, payments, communications, fraud prevention, technical operations and other legitimate business functions. Some providers may use cookies or similar technologies when delivering their services. Their access is intended to be limited to the information needed for the relevant function, subject to contractual, security and privacy controls where appropriate.

Third-party websites, content, payment pages, social media features or other services may have their own cookie practices. This Cookies Policy does not apply to websites or services that we do not operate. Before using a third-party service, you should review its terms and privacy information to understand how it collects and uses information.

How long cookies remain

Session cookies are generally removed when you close your browser or when the relevant session ends. Persistent cookies may remain on your device until they expire or are deleted by you. Retention periods vary according to the purpose of the cookie, technical requirements, security needs and the settings used by the relevant provider.

We may retain information obtained through cookies for as long as reasonably necessary for the purpose for which it was collected, to maintain security, meet legal or compliance obligations, resolve disputes, enforce terms, keep appropriate records or support legitimate operational requirements. Retention may differ between technical, account, security, analytics and marketing information.

Privacy and responsible use

Cookie information may support the safe and reliable operation of our services, but cookies do not change the importance of using gambling services responsibly. Account holders should keep login details secure, use available account controls and consider the responsible gambling information provided on the website. Cookies should not be used as a substitute for clear consent, account security or responsible decision-making.

Changes to this policy

We may update this Cookies Policy when our website, technologies, service providers, legal obligations or business practices change. The updated version will be made available on this page and will apply from the date shown in the updated policy, unless a different commencement date is stated. We encourage you to review this page periodically so that you understand the current use of cookies.

Questions and further information

If you have a question about cookies, privacy or the choices available to you, please use the customer support or contact options made available through the 1BigWin Casino website. Our Privacy Policy contains further information about how personal information may be collected, used, stored and disclosed, as well as any applicable privacy rights and request processes.